Suffolk Home Improvement Agency

The Suffolk Home Improvement Agency is known as Orbit East HomeWorks.

Orbit East HomeWorks provides advice, support and practical help to older homeowners and private tenants and people of any age with a disability who need help to repair, improve or adapt their home so that they can continue to live comfortably, safely and independently. The service includes:

Arranging home visits to discuss the range of services we provide
Help to identify what repairs, improvements or adaptations are needed
Providing information on the range of options available to fund work to your home
Help to complete grant application forms
Drawing of plans and preparation of specifications
Help to choose a builder from an approved list of contractors, obtaining estimates and organising the work
Dealing with payments
Support from start to finish
Refer on as appropriate for other services

How much will the service cost

The advice service is free. Should you wish to take up the full service (including technical support) then a fee of 12% of the cost of works will be charged. If you are eligible for a grant, in most cases the grant will cover the cost of any fees. All costs will be confirmed in writing before work commences.

Orbit East HomeWorks is supported and funded by Suffolk County Council through Supporting People, www.suffolk.gov.uk Babergh District Council www.babergh-south-suffolk.gov.uk , Forest Heath District Council www.forest-heath.gov.uk , Ipswich Borough Council www.ipswich.gov.uk , Mid Suffolk District Council www.midsuffolk.gov.uk , St Edmundsbury Council www.stedmundsbury.gov.uk and Waveney District Council www.waveney.gov.uk

If you live within Suffolk and would like more information on the range of services provided by Orbit East HomeWorks please call the free phone no on 0800 121 7711